Skip the line: Alcazar Guided Tour in Seville

loved this tour :

The monument was amazing and our guide was excellent.

This is a mixed review. Our guide from Feel the City was good - friendly and knowledgeable, but not outstanding. I'd give her a B. While I don't think the information was anything one wouldn't get from a decent guidebook or audioguide, having a friendly person who can answer questions and move the pace along is always nice. Problems - I experienced serious negatives with regard to communication via Viator. As soon as my tour was booked, I inquired about changing the time I was given an afternoon tour, and was trying to visit in the morning. The response was that the actual tour group would be consulted. To make a long story short, I never received follow up. After inquiring further, I finally got a message the day BEFORE the tour that they had been trying to reach me and couldn't - and offered me two additional times. I attempted to confirm a mid morning tour, and again, never heard from either Viator or Feel The City again. I tried calling the local contact number on my voucher at least three times and it was never answered. We showed up for our originally scheduled time, and it was no problem. I'm sure this isn't always the case, but we also really didn't skip the line. I mean, we shortened it, but the line for guided tours was about 10 minutes. It looked like the regular line was about 30. All in all, the tour itself was a fine experience, but given the trouble and stress around communication through Viator and with Feel The City, it was not worth 150. I won't be booking with Viator in the future.

We enjoyed this tour and the references to Game of Thrones. The guide was a little robotic but it is worth seeing.

We missed the tour because we couldn't find the meeting place, which was at some ice cream shop in an obscure square that googlemaps couldn't find. i would advise the tour operator to just simply meet at the Alcazar entrance and hold up a sign! Who knows how many people get lost just trying to find the tour? Really bad planning here.